Customer Service Representative
Detalle del proyecto
Sanna Commerce is looking for a Customer Service Representative:
You are an expert in the Sana product. You provide appropriate guidance on user questions and incidents and deliver a superb experience for our customers via our support channels (email, phone & other). Also, you are providing data-backed recommendations to improve processes, tools, and reduce customer questions and pain points.
You are in daily contact with our customers to give them the best support and service. You work with big customers in the B2B industry. You are the face of Sana Commerce in America´s market, which gives you a lot of responsibility to maintain relationships!
More info here: